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Thursday, September 9, 2010

Job Details

Job Title:

Bilingual French Customer Service Representative

Job Id:

6809

Employer Name:

Addison Recruitment Firm

Employer Address:

4 Robert Speck Parkway #1500

Posted Date:

May 22, 2010

Position Type:

Full-Time

City:

Mississauga

Salary:

N/A

Job Description:

Our Mississauga client is currently recruiting a Bilingual French Customer Service Representative. Leaders in providing technical services and support they are expanding in the ever growing, recession limited technical industry. This full-time permanent opportunity will require the candidate to provide quality customer and follow-up support by answering questions posed by both internal and external customers. Provide support for processing orders, and answering customer questions related to accounts, products, and services. Assist the customer with product options and resources to best suit their needs by addressing questions and identifying appropriate contacts. Work within all the standard operating procedures (SOPs). Document customer transactions in a computer based tracking system. Responsible for adapting known trouble shooting techniques and technical information to help identify resolutions to newly identified issues.

Applicants should have 1-2 years of experience in customer service in a fast-paced, business environment. Experience in a customer service and/or technically related field (computers, website services and design) preferred. The key for this role is that candidates must be fluent in English and French in both oral and written skills. Candidates must complete an oral and written analysis. The successful candidate will possess the ability to effectively function in a team environment, support teammates by being flexible, present a positive attitude and be able to recognize trends and minor changes. Strength to work independently and with minimal supervision is desired. The Bilingual Customer Service Representative position requires the individual to be organized, detail-oriented, multi tasker, exhibits high levels of drive and initiative and demonstrates computer literacy in Microsoft Office. Please send your resume and salary expectations to the email adress provided.

Contact Person:

Recruiting Manager

Phone:

N/A

Fax:

N/A

Web Site:

addisonrecruitmentfirm.com