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Wednesday, May 23, 2012

Job Details

Job Title:

Customer Service Representative

Job Id:

8138

Employer Name:

TMC Restoration

Employer Address:

3 Brewster Road

Posted Date:

Apr 30, 2012

Position Type:

Full-Time

City:

Brampton

Salary:

N/A

Job Description:

Customer Service Representative
JOB ID: CSR-07-WD
LOCATION: 3 Brewster Road, Brampton ON
TRAVEL REQUIRED: No
SALARY: $14 per hour
REPORTS TO: Sales/ProductionManager
HOURS: 44 hrs Per Week

DUTIES:

• • Conduct customer follow-ups, to ensure customer satisfaction and resolve any discrepancies
• • Process, file and record customer complaints and provide appropriate action as prescribed
• • Assist various staff members with both administrative and non-administrative duties
• • Perform data entry, order verification, and filing of various confidential documents
• • Other duties as assigned

QUALIFICATIONS:

• • Excellent communication skills with a strong command of the English language
• • Superior customer service skills, with the ability to cope with a high degree of pressure
• • Meticulously organized, with an exceptional attention to detail and superior memory skills are a must
• • Superior administrative skills, and proficiency in office applications such as Access,Outlook, Excel, and Word
• • Excellent interpersonal skills, with the ability to work harmoniously with a variety of different personnel
• • Vehicle is necessary due to the remote location and unreliable public transit

Contact Person:

Ellen Blackburn

Phone:

905-794-2074

Fax:

N/A

Web Site:

www.tmcrestoration.com